This privacy policy applies between you, the user of this Website, and Bookham Roofing, the owner and provider of this Website.
Bookham Roofing takes the privacy and security of your personal information seriously. This privacy policy explains how we collect, use, store and share personal information when you use our Website, contact us or submit an enquiry, including through a Typeform form accessed from one of our Google Ads advertisements.
Please read this privacy policy carefully.
In this privacy policy, the following definitions are used:
Data: collectively, all information that you submit to Bookham Roofing or that is collected in connection with your use of the Website, our enquiry forms or our services. This includes personal data as defined by applicable UK data protection legislation.
Data protection laws: the UK General Data Protection Regulation, the Data Protection Act 2018 and any other applicable UK privacy or data protection legislation.
Google Ads: the online advertising service provided by Google, which we may use to advertise our services and measure enquiries generated by our advertising campaigns.
Typeform: the third-party form platform that we may use to collect enquiries and information from potential customers.
We, us or our: Bookham Roofing.
User or you: any third party who accesses the Website or submits information to us and who is not employed by Bookham Roofing or acting on our behalf in a professional capacity.
Website: the website that you are currently using, https://www.bookhamroofing.co.uk, including any subdomains unless they are expressly excluded by their own terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
This privacy policy applies to the actions of Bookham Roofing and users in relation to:
This privacy policy does not extend to external websites that may be accessed from our Website, including social media websites or third-party platforms that operate under their own privacy policies.
We may collect the following personal information from you:
We may collect personal information:
We may use Typeform to collect enquiries from people interested in our roofing services. This includes forms that are embedded on our Website or accessed after clicking one of our Google Ads advertisements.
When you complete one of these forms, the information you enter is processed through Typeform and made available to Bookham Roofing so that we can review your requirements, contact you and provide relevant information or a quotation.
Bookham Roofing is responsible for deciding how the information submitted through our Typeform forms is used. Typeform processes form responses on our behalf as a third-party service provider.
If you access a Typeform form through Google Ads, we may also collect advertising attribution information. This can include:
We use this information to understand which advertisements generate enquiries, measure the performance of our campaigns and improve how our advertising budget is used.
Subject to your cookie choices and the configuration of our advertising account, a completed Typeform submission may be recorded in Google Ads as a conversion. This tells us that an enquiry resulted from an advertisement.
Where enhanced conversions or a similar Google Ads measurement feature is enabled, certain contact information, such as an email address or telephone number, may be converted into a hashed format before being securely transmitted to Google for advertising measurement and attribution purposes.
We do not sell the information submitted through Typeform to Google or other third parties.
We use necessary cookies and similar technologies to make our Website and enquiry forms work. These may support functionality such as security, network management, accessibility, form operation and remembering your privacy preferences.
You may be able to disable these cookies through your browser settings, although this may affect how the Website or our forms function.
With your permission, we may use analytical cookies to understand how visitors use our Website and enquiry forms. This helps us identify popular pages, improve user experience and understand how visitors interact with our content.
Analytical information is generally collected in a way that is intended to avoid directly identifying individual users.
With your permission, we may use advertising cookies, Google Ads tags and similar technologies to:
Non-essential cookies and advertising technologies will only be used where the appropriate consent has been obtained. You can review or change your cookie preferences by clicking the cookie settings symbol at the bottom-left corner of the Website, where available.
For the purposes of UK data protection law, Bookham Roofing is the data controller for the personal information covered by this privacy policy.
We may use your personal information to:
We will only process your personal information where we have a lawful basis for doing so. Depending on the circumstances, we may rely on:
We may send you marketing communications where you have provided your consent or where we are otherwise permitted to do so by law.
You may withdraw your consent or opt out of marketing communications at any time by using the unsubscribe instructions included in the communication or by contacting us.
Opting out of marketing communications will not prevent us from contacting you about an existing enquiry, quotation, appointment, contract or roofing service.
We may share personal information with carefully selected third parties where this is necessary to operate our business, respond to your enquiry or provide our services. These may include:
Third-party providers may only use your personal information for the agreed purpose and in accordance with applicable data protection requirements.
We will not retain personal information for longer than is reasonably necessary for the purpose for which it was collected.
The length of time for which we retain information will depend on:
When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
Bookham Roofing may use third-party service providers to support the operation of the Website, process enquiries, manage communications, measure advertising performance or provide our services.
Where these organisations process personal information on our behalf, we require them to handle it securely and only for the purposes for which it was provided.
This Website may contain links to websites operated by other organisations. We do not control these websites and are not responsible for their content, security or privacy practices.
This privacy policy does not apply to your use of those websites. You should read the privacy policy of the relevant website before submitting personal information.
Bookham Roofing may expand, reduce, sell or transfer all or part of its business. Where personal information is relevant to the part of the business being transferred, it may be transferred to the new owner or controlling party.
We may also disclose relevant information to prospective purchasers and their professional advisers where necessary, subject to appropriate confidentiality and data-protection safeguards.
In these circumstances, we will take reasonable steps to ensure that your privacy continues to be protected.
Depending on the circumstances, you may have the right to:
These rights are not absolute and may be subject to legal exceptions.
We will not normally charge a fee for responding to a request. However, we may charge a reasonable fee or refuse to act where a request is manifestly unfounded, excessive or repetitive, where permitted by law.
To exercise any of these rights, please contact us using the details at the end of this privacy policy.
If you have concerns about how we use your personal information, please contact Bookham Roofing first so that we can investigate and attempt to resolve the matter.
You also have the right to make a complaint to the Information Commissioner's Office, the UK supervisory authority for data protection.
Data security is important to Bookham Roofing. We have implemented reasonable physical, technical and organisational measures intended to safeguard personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
Where password access is required for any part of the Website or an associated service, you are responsible for keeping your password confidential.
Although we take reasonable steps to protect your information, no method of transmitting information over the internet or storing it electronically is completely secure. Information transmitted through the Website or an online form is therefore provided at your own risk.
Some of our service providers, including Typeform and Google, may store or process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal mechanism and safeguards are in place. These may include UK adequacy regulations, approved contractual safeguards or another transfer mechanism permitted by UK data protection law.
You may not transfer your rights under this privacy policy to another person. We may transfer our rights where we reasonably believe that your rights will not be adversely affected.
If a court or competent authority finds that any part of this privacy policy is invalid, illegal or unenforceable, that part will be treated as deleted to the extent necessary. The remaining provisions will continue to apply.
No delay, act or omission in exercising a right or remedy will be treated as a waiver of that or any other right or remedy.
This privacy policy is governed by the laws of England and Wales. Any dispute relating to it will be subject to the jurisdiction of the courts of England and Wales.
Bookham Roofing may update this privacy policy from time to time to reflect changes in our services, technology, legal obligations or use of third-party platforms.
Any changes will be posted on this Website. You should review this page periodically to ensure that you understand the current version of the policy.
If you have any questions about this privacy policy, how we use your personal information or your data-protection rights, you can contact Bookham Roofing by email at sales@bookhamroofing.com.
First published: 20 May 2026
Last updated: 13 July 2026